If print job ends up in the "Remote Waiting" state it will indicate that one or several Print Agents is not processing the print queue. This check will monitor if such print jobs exists and have waited for long time.
Multiple Instances: No
Interval: Every 5 minutes (288 times per day)
Status | Expression | ||||||
---|---|---|---|---|---|---|---|
Critical |
If (Print job in status "Remote Waiting" more than 30 min
> 0)
|
||||||
Warning |
If (Print job in status "Remote Waiting" more than 15 min
> 0) or (Print Agents Active != yy)
|
||||||
OK | If not status Warning or Critical. | ||||||
Unknown | Missing application response. |
Metric & Service | Command line example |
---|---|
Print job in status "Remote Waiting" more than 30 min | java -jar application-monitoring-metrics-cli.jar db -host=localhost -instance=<instancename> -user=ifsmonitoring -pass=<password> -request=PRINTJOB_REMOTEWAITING_30MIN -ca=0 |
Print job in status "Remote Waiting" more than 15 min | java -jar application-monitoring-metrics-cli.jar db -host=localhost -instance=<instancename> -user=ifsmonitoring -pass=<password> -request=PRINTJOB_REMOTEWAITING_15MIN -wa=0 |
Print Agents Active | java -jar application-monitoring-metrics-cli.jar db -host=localhost -instance=<instancename> -user=ifsmonitoring -pass=<password> -request=PRINTAGENTS_REMOTE_ACTIVE |